We understand how important privacy is to you and your family, which is why we are committed to creating a safe and secure environment for children under the age of 13. As a registered charity, we are not collecting any device/user data or analytical information about our users. The only information tracked is what the app stores provide (number of downloads for the desired period – otherwise known as aggregated data).
When you download and use our mobile application, we do not require you to provide any information and we don’t collect any information about you or your device. None of the drawings or information written by the child is stored by the West Island Cancer Wellness Centre.
We Comply with the Children’s Online Privacy Protection Act
We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Our mobile application complies with the Children’s Online Privacy Protection Act or any other equivalent statute under any jurisdiction whatsoever (collectively, “COPPA”) to the extent that COPPA applies to any of our activities. We don’t knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
To join our mailing list
If parents would like to send us a message or join our mailing list and stay up to date on upcoming events, latest news and information on the WICWC, they can submit a request on our website at https://wicwc.com/contact/.
(i) We share your email address with our newsletter provider to deliver our newsletter to you.
(ii) You may opt out of receiving information from our centre at any time by unsubscribing.
When You Request Support, You May Send Us Email
A user (child under 13) may not contact us for support, only a parent. If a parent has support questions about use of our mobile application, they may submit a support request through our website. We may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only for the support for the internal operations of our App.
(i) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
Links to Third Party Sites
We may provide links and/or connections to resource web sites or services from our App. We are not responsible for the privacy practices or content of these resource sites.